Who to contact
This policy covers the current Paddle Sports SA website, coming-soon page and private review site. Contact Steve for privacy questions, access or correction requests, or a complaint.
Contact Steve Dalton at steve@paddlesportssa.com.au or 0404 501 738. Paddle Sports SA is based in South Australia.
Information you choose to provide
An enquiry can include your name, email, phone, delivery suburb or postcode, selected items, quantities, sizing and paddle preferences, and any notes you choose to add. We use information you send to respond, prepare a quote, check fit or compatibility, arrange an agreed purchase or delivery, and deal with after-sales questions.
You can ask general questions by phone or email instead of using the quote cart. We may need contact or delivery information to answer a specific request. Please do not enter payment-card details, passwords, health records or other sensitive information in enquiry notes.
The cart and email controls
The shortlist is saved in this browser’s local storage under pssa-quote-v1. It includes item options and any notes or personalisation added to an item. It stays until you remove the items or clear the browser’s site data; it does not automatically expire. Avoid putting personal details in a shared computer’s shortlist.
The separate contact fields on the quote page are not saved by the cart code. Email buttons pass the selected information to your email application for review and sending. Your email provider may process or save a draft under its own settings. Copy and download buttons make a clipboard or file copy that you control. They do not send a quote to Steve automatically.
Review feedback and technical data
The private preview’s feedback control prepares an email to Matt Lee at Swellix. It includes your message and the page’s URL and title so he can identify the issue. Your email application handles sending; avoid including customer details or passwords in review feedback.
Hosting and security providers may process IP addresses, browser information, request times, page addresses and access logs to deliver and protect the site. The storefront code does not add advertising pixels, behavioural advertising or a marketing mailing-list subscription.
Cookies, hosting and overseas processing
The Netlify review login uses a signed, secure session cookie called pssa_review, valid for up to eight hours. The password is checked on the server. Signing out expires the cookie. Necessary cookies may also be used by the hosting platforms for security and delivery.
The review site is hosted on Netlify; the coming-soon page and a separate owner review copy use OpenAI Sites. Email, hosting, support and delivery providers may handle information in Australia or overseas, including the United States and other locations where they operate. Your own browser and email provider also have their own privacy settings and policies. Ask Steve if you need more detail before sending information.
Sharing, retention and your choices
Information you send may be shared with staff handling your enquiry and, where needed, a relevant supplier, delivery provider or website support provider. Records may also need to be disclosed where required by law. A quote request is not a request to receive unrelated marketing.
Enquiry and transaction records may be needed to respond to you, fulfil an agreement, resolve a dispute or meet legal record-keeping obligations. Ask Steve about a particular record or to request correction or deletion; legal obligations may prevent immediate deletion. No fixed deletion period is promised here.
To remove a locally saved shortlist, use “Clear quote cart”, remove its items individually, or clear this website’s data in your browser. To remove a downloaded copy or clipboard copy, use your device’s controls. This does not delete an email you have already sent.
Privacy concerns
Tell Steve what happened and what outcome you would like. We will consider the issue and respond within a reasonable time. If the matter falls within its jurisdiction, you can seek information or make a complaint through the Office of the Australian Information Commissioner.
We will update this notice when the site’s information handling changes. Check it again before using any future checkout or account service.